May 23, 2019
A customer has made a complaint about the behaviour of one of your team.
Not only is your customer relationship at risk, but the way you handle the complaint could have an even bigger reputational impact with other customers than the initial incident itself.
Calling a customer ‘dim-witted’ is clearly not the ideal way to handle a complaint about a staff member… Read more.
July 8, 2016
There are risks associated with running any kind of business. Unfortunately, many business owners in Australia get caught out when a risk becomes reality and they do not have adequate protection. In some cases, this can even lead to bankruptcy.
Today, we’re talking about the importance of risk management, and how to establish an effective risk management procedure in your business.
June 24, 2016
In Australia employers are required by law to provide workers’ compensation to employees, if the need arises.
But what about contractors?
Many people believe that because a contractor is not technically an employee, the person contracting their services does not need to cover them for workers compensation. This is not necessarily the case.
June 10, 2016
If you’re the Director of a registered business, corporate travel insurance will cover you for travel relating to your business and in some cases, any travel you take for leisure reasons. Many people do not realise this is the case, and miss out on saving significantly on their travel insurance costs.
May 27, 2016
Most states in Australia were hit by some kind of bad weather this month. Perth experienced torrential down pour and high winds, resulting in roofs being lifted from houses and extensive damage to homes and businesses, especially in the Southwest of WA.
May 13, 2016
When a corporation or business is taken to court in Australia, directors and others in senior management roles may be held personally liable for any damage or loss caused by the company in question. In short, the Court can demand compensation from you personally.
April 29, 2016
Given more and more businesses transact online, the Government sees cyber-crime as one of the biggest threats to Australia’s economy.
April 15, 2016
If you’re a business owner, you know how much work goes into growing and maintaining your operation. Imagine then, if your business were to go up in flames. But what if, on top of this, you discovered the policy you’ve been paying for over the years does not cover the loss and damage caused by the fire?
Unfortunately, this scenario isn’t just a hypothetical. Underinsurance in Australia is considered to be a chronic problem, especially in the commercial landscape.
Here are our insights into how you can avoid the pitfalls of underinsurance, so you’re covered, if and when you need to make a claim.
April 1, 2016
Over the past 10 years there’s been a marked increase in the number of Australians choosing to renovate. But did you know that in some cases, a property may not be covered by home and contents insurance, while it is being renovated or extended? (more…)
Benefits of a Ship Repairers Liability policy in one product at a very competitive price.Find out more ›
Trident can provide comprehensive cover for all your Home, Motor and Travel needs.Find out more ›
We are dedicated to providing you with a holistic insurance program which covers your practice at your time of need.Find out more ›