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Cyber Security in the Time of COVID-19

August 20, 2020


The corona virus pandemic has led to new cyber threats, with figures from the Australian Competition and Consumer Commission  showing Australians have lost $309,108 to phishing scams so far in 2020. This year to date, the commission has received more than 10,000 scam reports.

The explosion in online fraud has come about in part due to new vulnerabilities emerging as people have shifted to working from home. This means firms must be especially vigilant when it comes to protecting their operations and their staff from cyber threats. Read More…


The silver lining of customer complaints

May 23, 2019

A customer has made a complaint about the behaviour of one of your team.

Not only is your customer relationship at risk, but the way you handle the complaint could have an even bigger reputational impact with other customers than the initial incident itself.

Calling a customer ‘dim-witted’ is clearly not the ideal way to handle a complaint about a staff member… Read more.




Why every business must have risk management

July 8, 2016

There are risks associated with running any kind of business. Unfortunately, many business owners in Australia get caught out when a risk becomes reality and they do not have adequate protection. In some cases, this can even lead to bankruptcy.

Today, we’re talking about the importance of risk management, and how to establish an effective risk management procedure in your business.

What is risk management?



Do I need workers’ compensation for a contractor?

June 24, 2016

In Australia employers are required by law to provide workers’ compensation to employees, if the need arises.

But what about contractors?

Many people believe that because a contractor is not technically an employee, the person contracting their services does not need to cover them for workers compensation. This is not necessarily the case.

Today, we’re busting myths around workers comp and contractors.



Why you need corporate travel insurance

June 10, 2016

If you’re the Director of a registered business, corporate travel insurance will cover you for travel relating to your business and in some cases, any travel you take for leisure reasons. Many people do not realise this is the case, and miss out on saving significantly on their travel insurance costs.

Here are 5 other reasons why corporate travel insurance is a must.



Getting the right cover for storm damage

May 27, 2016

Most states in Australia were hit by some kind of bad weather this month. Perth experienced torrential down pour and high winds, resulting in roofs being lifted from houses and extensive damage to homes and businesses, especially in the Southwest of WA.



Why a Director’s assets may not be protected

May 13, 2016

When a corporation or business is taken to court in Australia, directors and others in senior management roles may be held personally liable for any damage or loss caused by the company in question. In short, the Court can demand compensation from you personally.

Management liability protects directors and those in senior management roles from this very real risk. Here is what you need to know.



5 reasons why you need cyber insurance for your business

April 29, 2016

The Australian Government’s new cyber security policy includes a pledge of $230 million, which will be allocated to the fight against cyber-crime.

Given more and more businesses transact online, the Government sees cyber-crime as one of the biggest threats to Australia’s economy.

If you’re in business, here are 5 more reasons why you really do need cyber insurance.



The real risks of underinsuring your business

April 15, 2016

If you’re a business owner, you know how much work goes into growing and maintaining your operation. Imagine then, if your business were to go up in flames. But what if, on top of this, you discovered the policy you’ve been paying for over the years does not cover the loss and damage caused by the fire?

Unfortunately, this scenario isn’t just a hypothetical. Underinsurance in Australia is considered to be a chronic problem, especially in the commercial landscape.

Here are our insights into how you can avoid the pitfalls of underinsurance, so you’re covered, if and when you need to make a claim.



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