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The Insurance Brokers Code of Practice 2014 is an agreement between the National Insurance Brokers Association and its members, which sets out the minimum service standards that clients can expect from brokers. It also outlines how complaints and disputes regarding potential breaches of the Code can be resolved.

The Code aims to:

  • build professional competence in the broking profession; and
  • increase consumer confidence in insurance brokers – and the role they play in the insurance process.

The service standards outlined in the Code are also aimed to safeguard self-regulation of the broking industry.

Trident are committed to upholding the service standards within the Code of Practice and if you have any queries or would like to report a breach or complaint, please contact Rick Wolozny on;
(08) 9202 8000 or rickw@tridentinsurance.com.au.

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